Returns & Refunds
30-day guarantee
Train with your BoxerBuds for 30 days. If you're not happy, send them back for a full refund.
How it works
- Contact us through our contact page within 30 days of receiving your order, with your order number and the reason for the return.
- We'll reply with return instructions and the return address.
- Send the item back with all original accessories (charging cable, case and packaging if you have it).
- Once we receive and check the return, we'll refund your original payment method. Refunds usually show within 5–10 business days, depending on your bank.
Damaged or faulty items
If your BoxerBuds arrive damaged or stop working because of a manufacturing fault, contact us with a photo or short video of the issue. We'll send a replacement or issue a full refund.
What isn't covered
Damage caused by misuse, accidents, submerging the earbuds in water, or items returned more than 30 days after delivery.
Exchanges
If you'd like a different bundle, return your original order for a refund and place a new order.